Eagle Integrated Services, LLC is seeking a Senior System Administrator to support the Software Engineering Center (SEC) Technical Services (Tech Services) Directorate Infrastructure Services Division (ISD) Support contract.Performs administration, maintenance and support tasks necessary to ensure effective and efficient information technology (IT) system performance and securityInstalls, configures, troubleshoots, and maintains server and systems configurations (hardware and software) to ensure their confidentiality, integrity, and availabilityAdministers server-based systems, security devices, distributed applications, network storage, messaging, and performs systems monitoringConsults on network, application, and customer service issues to support computer systems’ security and sustainabilityMaintains a systems cyber security posture to include scanning and remediation of cyber vulnerabilitiesPerforms risk analysis to identify threats, vulnerabilities and likelihood and impact of exploitationPerforms user support and problem resolution.Understands, follows and promotes the values and principles in the Agile ManifestoUnderstands, follows and promotes continuous cyber security risk managementQualificationsAble to lead a team by identifying the work required and appropriately delegating tasks to team members.Able to oversee work performed by others and ensure quality by identifying and correcting errors.A Bachelor’s Degree, in Computer Science, Mathematics, or other Engineering or Technical discipline 5 years of relevant experience all within the last 5 years.Five (5) additional years of applicable experience with appropriate certifications/relevant experience may be substituted for the degree. (Total 10 yrs experience)Secret ClearanceHolds and maintains IAT Level II Commercial Baseline and Commercial Computing Environment Certifications as per DoD 8570.1M relevant to system administration dutiesHolds and maintains all DoD 8570.1M certifications required to obtain elevated access permissions. Tasks Break/Fix support for the SE2 InfrastructureSupport SE2 CSfC solutionContinuous improvement and automation of Domain ServicesCollaboration within a cross-functional team for task executionAutomate software updates and provide support of OS/applications upgrades, ensuringthat any manual repetitive tasks, such as application installation or upgrades, can bestreamlined through the use of scripts, such as PowerShell or Ansible.All scripts will be maintained in a SE2 repository.Definition of technical requirements based on existing capabilities.Participate in the continuous improvement of the customer-facing portal by offeringrecommendations, enriching content, introducing new content, and suggestingimprovements to business process. Documentation of processes or how-tos for futurereference and service desk supportConduct an analysis and define future equipment needs, exploring the viability of anengineered solution where applicable.Reporting and monitoring the health and performance of servers.Provide assistance for on-premises lab activities, encompassing hardware upgrade andmaintenance support.Provide management, monitoring, and resolution of infrastructure project tickets withautomation focusSupport systems sustained in the SE2 environment(s) (hybrid cloud, on-prem) This is to include but not limited to:RBACResource analystsMaintenanceOperating system upgradesApplication upgradesProvision or deprovisionApplication or security complianceAssist in the migration of both pre-existing or new systems.Technical work necessary to sustain existing SE2 Environment using automatedtechnologies such as JIRA, Confluence, GitLab, Bitbucket, Nexus, Jenkins, Selenium,Fortify, SonarQube, CodeDX, MS Azure, Azure DevOps, Linux, Windows Server, Ansible,Terraform, Active Directory, and Amazon Web ServicesContinuous technical support for addressing problems with connections/migrations.Documentation of customer needs as functional and technical requirements.Definition of technical requirements based on user stories or functional requirements.Creation and maintenance of customer artifacts supporting lab agreements,interconnects, and maintenance support.Development and provision of reports directed by USG related to the work performed onthis Task Order Technologies include but not limited to: Webservices (IIS Apache, Apache Tomcat)Microsoft Windows Server Operating Systems (2019, 2022)Microsoft Windows 11Citrix NetscalerVirtual Desktop Infrastructure (VDI)TrellixDirectory of Services: Active Directory, DNS, Site and ServicesLinux: RHEL, CentOS, UbuntuDatabase but not limited to: SQL, Postgres, MongoDBVMWareGitSEIM: GraylogReal-time monitor not limited to: ZabbixData Backup but not limited to: Veeam, ExagridStorage but not limited to: Netapp, 3PAR, NimbleSingle Sign On but not limited to: ADFSCertificate AuthorityCloud Architecture (AWS & Azure)Cloud Engineering (Azure)Azure DevOps Server / Azure DevOpsTerminal ServersSE2 TechnologiesGOTs/COTs products Document, review, and maintain infrastructure documentation to include but not limited to: Hardware Warranty ContractsSoftware Licenses/ContractsPhysical Server ListsVirtual server listsFloor DrawingsRack diagramsCable diagramsPower diagramAccess Control listServers/switch PasswordsHow to documentation Lab support include but not limited to:Open and Close LabEmergency eventsIDS TestingProvide support to RDIT LabDevelopment and provision of reports directed by USG regarding the work performed on this Task Order